Privacy Policy

1. Introduction

Laredo Insulation ("we," "our," or "us") operates the website at laredoinsulation.com. This Privacy Policy explains what information we collect when you visit our site, how we use it, and what choices you have. By using this website, you agree to the practices described here. If you have questions, contact us at team@laredoinsulation.com.

2. Information We Collect

Information you provide

When you submit a contact or estimate request form on our website, you voluntarily provide information such as your name, phone number, email address, property address, and a description of the work you need. We only use this information to respond to your inquiry and schedule services.

Information collected automatically

When you visit our website, basic analytics data is collected automatically. This includes pages visited, time spent on each page, referring website, browser type, device type, and approximate geographic region based on your IP address. This data is collected in aggregate and is not linked to your identity.

3. How We Use Your Information

We use the information we collect to:

• Respond to your service inquiries and estimate requests
• Schedule appointments and coordinate project details
• Communicate with you about your project before, during, and after the work
• Understand how visitors use our website so we can improve it
• Comply with applicable laws and regulations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Third-Party Services

Tally.so (Contact Forms)

Our contact and estimate forms are powered by Tally.so, a third-party form service. When you submit a form, your responses are processed and stored by Tally.so under their own privacy policy, available at tally.so/privacy. We receive your form submissions by email and through the Tally.so dashboard.

Vercel Analytics

Our website uses Vercel Analytics to collect privacy-friendly, aggregated usage data. Vercel Analytics does not use cookies and does not collect personally identifiable information. Data collected includes page views, visitor counts, referrer information, and device type. For more information, see Vercel's privacy policy at vercel.com/legal/privacy-policy.

Google Maps

Our website embeds a Google Maps iframe to display our office location. When you view the embedded map, Google may collect data per their own privacy policy. We do not control or receive that data.

5. Cookies

Our website itself does not set cookies. Vercel Analytics is a cookieless analytics solution. However, third-party embeds such as Google Maps or Tally.so may set their own cookies when you interact with those elements. You can control cookies through your browser settings at any time.

6. Data Retention

We retain form submission data for as long as it is reasonably necessary to respond to your inquiry and fulfill any related service. If you would like your information removed from our records, contact us at team@laredoinsulation.com and we will delete it within 30 days.

7. Your Rights

You have the right to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for us to contact you at any time

To exercise any of these rights, contact us at team@laredoinsulation.com.

8. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our website, contact us immediately and we will remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically. Continued use of the website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us: