Privacy Policy

1. Who We Are

This Privacy Policy applies to Laredo Insulation, located at 1209 Iturbide St, Laredo, TX 78040, and our website at www.laredoinsulation.com. Questions about this policy can be directed to team@laredoinsulation.com.

2. Information We Collect

We collect information in the following ways:

• Contact form submissions: When you fill out a form on our website, we collect your name, phone number, email address, and any details you include in your message.
• Analytics data: We use Vercel Analytics to collect anonymized, aggregated data about how visitors use our website, including pages visited, time on site, and general geographic region. This data does not identify you personally.
• Cookies: Our website may use cookies or similar technologies to support basic site functionality and analytics. We do not use cookies to track your activity across other websites or to serve targeted advertising.
• Automatically collected data: Like most websites, our server or third-party services may automatically collect your IP address, browser type, and referring URL when you visit our site.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your service inquiries and schedule free estimates.
• To communicate with you about your project, including follow-up calls and confirmations.
• To improve our website and better understand how visitors use it.
• To comply with applicable legal obligations.

We do not sell your personal information to third parties. We do not use your contact information for marketing campaigns unrelated to the services you inquired about.

4. How We Share Your Information

We may share your information only in these limited circumstances:

• Service providers: We use third-party tools such as Tally (for contact forms) and Vercel Analytics (for website analytics). These providers process data on our behalf under their own privacy policies and are not permitted to use your data for their own purposes.
• Legal requirements: We may disclose information if required by law, regulation, or valid legal process.
• Business transfers: If Laredo Insulation is acquired or merges with another company, your information may be transferred as part of that transaction. We will notify you via the email address on file if this occurs and your data is affected.

5. Data Retention

We retain contact form submissions and related communication records for up to 3 years after your last interaction with us, or longer if required by applicable law. Analytics data is retained in aggregated form indefinitely but cannot be tied to any individual visitor.

If you would like your personal information deleted, contact us at team@laredoinsulation.com and we will process your request within 30 days.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information, subject to applicable legal requirements.
• The right to opt out of any marketing communications, if applicable.

To exercise any of these rights, contact us at team@laredoinsulation.com.

7. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Our website is served over HTTPS. Contact form data is processed through Tally, which maintains its own security practices. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites, such as government resources, utility company programs, or industry organizations. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before submitting any personal information.

9. Children

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our website, contact us at team@laredoinsulation.com and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy. If we make material changes, we will make a reasonable effort to notify you through the contact information you have provided.

11. Contact Us

For questions or concerns about this Privacy Policy, contact us at: